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Don’t be so hasty as to allow your emotions push you to file that case in court. There are alternative ways to resolve conflicts between or among parties that may be to your advantage, saving you time, money and the hassle of traveling. The law allows for Online Dispute Resolution (ODRs), which courts also use in conjunction with technology to handle some criminal cases. Why should the criminals get all the perks!

Traditionally, the process of having a small claims case handled by the courts requires some or all of the following steps:

  1. Time and money spent to file the case.
  2. Money to pay the process server to serve the opposing party.
  3. Pretrial and time wasted trying to get the matter settled using the court appointed mediator.
  4. Trial and time spent waiting to go see the judge and go through the trial process.

It’s stressful and inefficient, and still doesn’t handle the final issue which is the matter of getting your awarded judgment paid, which could require more time spent in court.

The other options are: Alternative Dispute Resolution (ADR) or Online Dispute Resolution (ODR). ADRs require a physical connection of both parties being in the same location and the latter is technically achievable between several parties that can be located anywhere that accepts ODR decisions. Most private organizations that provide ODRs use a neutral in lieu of court judges and require both parties’ consent for the intervention, reconciliation, and negotiation to be contracted.

Filing a complaint online is easy and takes less time compared to filing a case in court. You have the freedom to choose options of when you would like your case scheduled and the opposing party gets equal opportunity to be heard similar to an actual trial. Cooperation and respect between the parties is encouraged and needs of each party are also reinforced. The process gets done through arbitration resolution by an impartial third party provides a final (binding) or non- binding decision depending the organization arrangements. In addition, an online dispute resolution takes a shorter time for resolving disputes as compared to court proceedings. ODR on an average takes less than 30 days in an average of 7 days or might even only take hours, whereas court proceedings might even take two years before a decision is reached. Online dispute resolution is the best alternative way of resolving conflicts to get away from the hassles of court proceedings,which results into an expedient decision by a legal professional.

Article summary:
An alternative made many people life simple to some extent is online dispute resolution. It comes with a lot of easiness as compared to actual court processes.

An alternative way to resolve conflicts without going to court and which may be done in convenience with the help of technology is online dispute resolution or ODR. It is one option of conflict resolution techniques,which are used for arbitration and mediation as an alternative to going to civil court.

Individuals needing to resolve some conflict in the least possible time with less hassle have a lot to be thankful for. Online dispute resolution techniques are the answer to the problem. Moreover, it has also been proven to be less costly than a formal litigation process in the time invested to attend court hearings and in legal costs.Matters are solved with the help of a neutral who conducts the hearing process between both parties impartially. In addition, online dispute resolution may be done without geographic considerations.

Despite its effectiveness however studies found out that online dispute resolution turns out to have some hurdles
that need to be overcome.One issue raised is that conflict resolution techniques vary between providers and need to have more defined laws in regulating such ways to resolve conflicts. Many countries lack regulation on Online Dispute Resolution and even on the Internet in general, which makes it difficult to come up with legitimate Online Dispute Resolution techniques.This ends up in varying resolution techniques by online dispute resolution providers. Online dispute resolution providers are not monitored regarding their techniques in resolving conflicts that each one come up with their own techniques and claim these to be the best. Some providers however end up not doing the resolutions efficiently as the litigants would expect.

Online dispute resolution being one of the newest alternative conflict resolution technique proves to be very beneficial to people. Decisions that result from these processes are legal and binding. However, with the many providers present and with the lack of a regulating body to monitor these providers, anybody wanting to get online dispute resolution service need to choose well, on what provider to employ by background checking on how online dispute resolution processes are made to ensure efficient service.

A new revolution in the area of dispute resolution, which has made many user life so simple by helping them to register their disputes online and can go through whole prosecution online.

The State of Today’s Courts Addressed

While taxes and costs of commodities rise, another hand is getting into our pockets. The downturn in the economy and budget deficits have caused a negative effect to the court systems in about 25 States, which in turn gives a strong impact to all of us. This translates to the following effects:

  • Cost cutting measures such as shorter court hours in Vermont, Minnesota, Washington, California and Iowa.
  • Layoff or furlough of court personnel, which results to lesser work done in Massachusetts, Florida, Utah, Kentucky, New Jersey, Minnesota and Oregon.
  • Hiring freezes in California, Arizona, Colorado, Florida, Hawaii, Delaware, George, Minnesota, Kansas, South Carolina, New Hampshire, Utah, Pennsylvania, Wisconsin and Rhode Island.
  • Salary freezes in Delaware, Alabama, Florida, Arizona, Indiana, Georgia, Nevada, Massachusetts, Ohio, Wisconsin, Oklahoma, Pennsylvania and Oregon.
  • Dissolution of services such as alternative dispute resolution or mediation,
  • Longer wait times for everyone and postponing of trials such as that in New Hampshire.

The wheels of justice can be heard echoing to grinding halt.

In an article by Richard Y. Schauffler and Matthew Kleiman(2010) entitled, “State Courts and the Budget Crisis: Rethinking Court Services”, the authors discuss about budget cuts amounting to about 20% on 40 state courts in the fiscal year 2010 and rising to 48 in 2011.

To compensate for the short fall and keep the already dwindling services operational, the Senate passed Bill in 1790 allowing the state of courts to impose increased filing fees and other related Clerk fees. Besides the increase, new fees are also being created and some have even adopted a per-page filing fee particularly in Oregon, North Carolina and Iowa.

The lessened number of personnel causes delays with court processes, such as in intake, responding to inquiries, case management, and scheduling. Many companies have looked towards Online Dispute Resolution to handle their needs but they also are painfully slow and take anywhere from 90 to 250 days to get a decision made.

Online dispute resolution services offer a legal solution of closure to numerous pending claims, but there is no consistency in which the services are provided. Until now! Only Swift handles small claims cases by real U.S. court judges which determine your case face to face via your computer without a need to wait in court.

Negotiation, arbitration and mediation are already done through claims resolution online but most providers use minimal technology such as email correspondence, telephone tag, and slow processes by neutrals, whose expertise ranges from lawyers to certified arbiters. Their costs are based on hourly fees like those to an attorney.

According to David et al (2011) in their research work titled “retrieving information in online dispute resolution platform: a hybrid method” that because of the information retrieval from many types of resources, judges will toss the term online dispute resolution, because it is helpful for both the parties: the disputant and the other one such as software companies. The use of technology in online dispute resolution is critical to the effectiveness of getting your case resolved quickly and effectively. Swift is the only website that claims resolution online service that provides efficient results by court experts for hundreds of thousands of litigants through the direct and final resolution of your matter. Each party can have their side heard without wasting time in courts for a single fee and feel as though they matter…because you do!

Online dispute resolution is effective and efficient way to resolves your issues with parties without taking consideration most of the factors which are mainly creating issues because of dispute resolutions through court systems.